Account Management

Dedicated Support for Your Digital Business

One direct point of contact for all your website, hosting, and digital marketing needs. Fast updates, proactive management, and expert help whenever you need it.

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Why Tecric Account Management
What’s Inside
How It Works
What’s Included & What’s Not
Pricing
FAQs

Why Tecric Account Management

Focus on running your business while we take care of the rest.

One direct point of contact

talk to the same friendly team every time, with zero passing around between departments.

Proactive care

we keep an eye on your site speed, security, and performance so issues are handled before you even notice.

Flexible support

ongoing account care is built right into your package so your digital setup stays up to date.

What’s Inside

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Dedicated Contact

a familiar team member who understands your business, goals, and setup

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Priority Content Updates

swift text, image, and page updates handled for you on request

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Technical Maintenance & Oversight

routine software, plugin, and security checks kept up to date

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Performance Monitoring

keeping your website loading fast, staying online, and working properly

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Domain & Renewal Admin

managing your subscriptions, hosting, and domains so nothing expires accidentally

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Regular Check-Ins

periodic reviews to discuss new features, updates, or marketing improvements

How It Works

Simple, hassle-free management in three steps.

Get assigned your contact

upon onboarding, you’ll connect directly with your dedicated Tecric support contact.

Send us your updates or questions

whenever you need a change or have a question, drop us a message or email.

We take care of it

our team implements your updates, runs checks, and keeps you informed as soon as it’s done.

What’s Included &
What’s Not

So there are no surprises:

ZDedicated point of contact and personalized ongoing support
ZRegular site maintenance, updates, and technical checks
ZHelpful, human guidance tailored to your business

Does not include standalone custom software development outside your plan
Does not replace full third-party legal or accounting advisory

This is an end-to-end management service — designed to make owning and running your digital presence effortless.

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Accessing Account Management

Account Management support is built directly into our ongoing plans:

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Builder Package

includes dedicated contact, unlimited content updates, and 1-2-1 strategy reviews.

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Professional Package

includes full multi-channel account management, priority phone/WhatsApp support, and frequent 1-2-1 expert sessions.

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Frequently Asked Questions

How do I send update requests to my account manager?

You can reach out via email, phone, or WhatsApp (depending on your plan level). Simply tell us what you’d like changed, and our team will get to work.

How quickly are website updates usually completed?

Most standard content updates and text changes are completed within 1 to 2 business days.

Can I speak to my account manager on a call?

Yes! Regular 1-2-1 screen-share and review calls are included in our Builder and Professional plans so we can discuss strategy and progress together.

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Let’s Build Together

Ready for stress-free digital management?

Let our team handle the technical details and updates so you can keep growing your business.

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