Privacy Policy
At Tecric, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or contact us.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information when you interact with us, including when you:
- Submit a contact form or enquiry form
- Request a consultation or quote
- Purchase one of our services or packages
- Subscribe to communications from us
- Communicate with us by email, phone, or other channels
The information we collect may include:
- Name
- Business name
- Email address
- Phone number
- Information about your business and website requirements
- Any other information you choose to provide
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Website usage data
- Referral sources
How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide requested information
- Deliver our website design, marketing, hosting, and support services
- Manage your account and ongoing relationship with us
- Process payments and manage subscriptions
- Improve our website, services, and customer experience
- Send relevant updates about our services where you have provided consent
- Meet legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
How We Store and Protect Your Information
We take appropriate measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
Your information may be stored securely using trusted third-party platforms and service providers that support our business operations.
While we take reasonable steps to protect your information, no method of online transmission or storage is completely secure. We cannot guarantee absolute security but continually work to maintain appropriate safeguards.
Third-Party Services
We may use trusted third-party providers to support our services and website operations. These may include:
- Website hosting providers
- Email communication platforms
- Analytics providers
- Payment processors
- Customer relationship management (CRM) tools
- Scheduling and consultation platforms
These providers may process personal information on our behalf and are required to handle your information securely and in accordance with applicable privacy laws.
Examples of information collected through third-party services may include website analytics, payment details, or communication records.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies are small text files stored on your device that help websites remember preferences, understand visitor behaviour, and improve functionality.
We may use cookies for:
- Website performance and analytics
- Understanding how visitors interact with our website
- Improving user experience
- Supporting marketing activities
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Your Data Protection Rights
If you are located in the UK or European Economic Area (EEA), you may have rights under applicable data protection laws, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where applicable
- Object to certain uses of your information
- Request restriction of processing
- Withdraw consent where processing is based on consent
- Request transfer of your information in a portable format where applicable
To exercise these rights, please contact us using the details below.
We may need to verify your identity before completing certain requests.
Data Retention
We only keep personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including providing services, maintaining records, and meeting legal obligations.
When information is no longer required, we will securely delete or anonymise it.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any external websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.
Any updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, how we handle your information, or wish to make a data protection request, please contact us:
Company: Tecric
Email: hello@tecric.com
Address: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF